(Transport Canada Fly Smart, Fly Secure brochures can be obtained from Transport Canada or by visiting the website at www.tc.gc.ca. The following text contains excerpts from Transport Canada's Fly Smart, Fly Secure Brochure.)
Fly Smart, Fly Secure
Whether you're traveling inside Canada or beyond its borders; whether you're flying on business or on vacation, preparation is your ticket to a smoother trip.
This brochure contains a number of important facts - and some helpful tips - about what to expect when going through airport security, how to help avoid unnecessary delays, and how to contribute to the safety of all travelers. So, take a few moments to discover how you can travel smart.
What You Need to Know
Packing requirements:
- Ensure there are no sharp objects like scissors in your carry-on bag. Pack them in your checked luggage instead.
- Make sure electronic devices such as cell phones, laptop computers, and portable or electronic games are charged and ready to be turned on for inspection. You will not be allowed to take them on board unless they are functioning.
- Pack prescription medication in its original labeled container. Syringes or needles for personal medical use must have the needle guard in place and also be accompanied by the medication in its original labeled container.
- Never wrap or package gifts. Security personnel may need to inspect them.
- Pack carefully. Be aware that any substances capable of posing risks to health, safety, property or the environment when transported, such as cleaning solvents, aerosols or other common items, are not permitted on board an aircraft.
- Pack your own bags; never let someone else do it.
What you can bring
For detailed information on what you can and cannot bring please visit this link http://www.catsa-acsta.gc.ca/english/index.shtml
Identification requirements
Please bring appropriate travel documents. For more information on documents required for your destination, please ask your travel agent or by reviewing our Documentation for Travel page.
International travelers
- You are responsible for determining the entry requirements for the country you are going to; and CanJet cannot accept liability for your failure be admitted at destination, including failure bring required documentation.
- Other identification may be required when you are traveling internationally. Contact DFAIT for more details.
- If you are traveling with children, contact the embassy or consulate of all countries you will be visiting to inquire about entry requirements. Immigration authorities in most countries are becoming increasingly vigilant when children are crossing international borders. Whether traveling alone or accompanied by an adult, each child traveling abroad must have a valid passport and may also require supporting documentation. DFAIT has more information.
Airport Requirements
- Do not joke about hijackings or bombings. It is against the law.
- Never leave your bags unattended, and keep your eyes on your luggage at all times.
- Never accept parcels or letters from strangers for delivery to persons at your point of destination. Never carry anything onto a plane for anyone else.
Helpful Tips - Getting Ready
- Label your luggage. Do not use your home address or business title. Luggage tags with flaps that hide your name and address are a smart idea. These steps will help protect your anonymity and thwart would-be thieves.
- Make an inventory of luggage contents and place it in your ticket jacket.
- Pack lightly. Travel with as little baggage as possible. Check with your airline to confirm how much you can bring.
- Limit your carry-on baggage. If you don't think you're going to need it on the flight, pack it in your checked baggage.
- Make photocopies of your photo ID and your credit cards. Leave a copy with a trusted relative or friend at home.
- Leave a copy of contact names and your itinerary both at home and at work.
- Verify your reservation and check with the airline before you leave home to make sure that there haven't been any changes to the flight schedule.
- Be aware of airport security procedures. Call or check the web site of the airports you are traveling from and to or speak to your airline.
- Wear comfortable, practical and appropriate footwear (e.g., flat shoes), and wear appropriate clothing - sandals, t-shirts and shorts won't keep you warm if you have to exit the plane in the cold.
- Arrive at the airport early. For international travel, make sure to arrive three hours before your scheduled departure time. Check with your airline to find out more about check-in time allowances.
At the Airport
- Remove all metal from your pockets before you proceed to the pre-board screening point.
- If you see an unattended or suspicious bag or package, report it to airport security at once.
- Never give a thief an opportunity. Avoid carrying a bulky wallet or purse. Make sure your purse is closed at all times. Carry your cash in your front pockets where it is harder for a thief to access it.
- Carry travel documents, credit cards, money, and medication and valuables on your person at all times. A money belt is ideal for this.
Weather Delays
At CanJet Airlines our goal is to offer reliable and on-time service to our guests. Despite our efforts, weather may present us challenges when it comes to keeping your flight on-time. We strive to avoid disrupting your travel plans, however, on occasion we may experience delays. Our professional group of Guest Service staff will work hard to ensure you are provided a high level of service despite any weather disruptions. Part of our mandate to you, our passengers, is to provide as much notice and information with respect to any trip disruptions due to weather. Our professional group of Guest Service staff will work hard to ensure you are provided a high level of service despite any weather disruptions. Part of our mandate to you, our passengers, is to provide as much notice and information with respect to any trip disruptions due to weather.
In Flight and Upon Arrival
- Pay close attention to the safety briefings at the beginning of the flight and know the location of all exits.
- Inform the crew of any unruly behavior (commonly known as "air rage"). Examples of unruly behavior include verbal abuse, physical assault, intimidating behavior, disregard of smoking regulations, and intoxicated and disorderly conduct.
- Follow the instructions of the crew at all times, and be courteous.
- Although the causes of air rage are many, you can help prevent it by avoiding excessive alcohol consumption. Avoiding alcohol also helps you stay hydrated during your flight.
- When it's time to collect your bags on arrival, do so promptly.
- Be courteous of other travelers - particularly elderly persons or families with children. A little patience goes a long way toward making the process quick and easy for everyone.
Unruly Conduct/Passengers Consuming Alcohol Onboard
As per CAR 602.04, it is a federal offence to consume on board an aircraft alcohol that is not served by the air operator and no air operator shall provide or serve any intoxicating liquor to any person onboard where there are reasonable grounds to believe that the person's faculties are impaired by alcohol or a drug. Additionally, it is an offence as per CAR 602.05 to be in non-compliance with instructions delivered by any crew member.
CanJet will not tolerate unruly passengers or abusive behavior towards a crewmember. Subsequent to this any passenger who is unruly due to intoxication or other will be denied boarding and/or removed from the aircraft. Passengers are required by law to comply with regulation and with crewmember instructions. Passengers failing to adhere or comply with the above noted regulations are subject to punitive action.
The following Transport Canada links are provided for public awareness.
